Privacy Policy for Alfa Tours Egypt

At Alfa Tours Egypt, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, and safeguard the information provided to us during your interaction with our website, services, and tours. We encourage you to read this policy to understand how we handle your personal information.

  1. Information Collection:
    We may collect personal information from you when you make a booking or inquiry, subscribe to our newsletter, or interact with our website. The information we collect may include your name, contact details (such as email address, phone number, and address), passport information, travel preferences, and payment details. We only collect information that is necessary to fulfill your travel arrangements and provide you with our services.
  2. Use of Information:
    We use the information collected to process your bookings, communicate with you, provide personalized services, and improve our offerings. We may also use your information to send you promotional materials or newsletters if you have opted to receive them. However, you can choose to unsubscribe from these communications at any time.
  3. Information Sharing:
    We may share your personal information with third-party service providers who assist us in delivering our services, such as hotels, transportation providers, and local guides. These service providers are bound by confidentiality agreements and are only authorized to use the information for the purpose of providing the requested services. We do not sell, rent, or disclose your personal information to third parties for marketing purposes.
  4. Data Security:
    We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security protocols and employ physical, electronic, and managerial procedures to safeguard your data. However, please note that no method of transmission or storage over the internet is completely secure, and we cannot guarantee the absolute security of your information.
  5. Data Retention:
    We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.
  6. Cookies and Tracking Technologies:
    Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you interact with our site. This information is used for analytical and statistical purposes to improve our website and tailor our services to better meet your needs.
  7. Third-Party Links:
    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
  8. Consent:
    By using our website, making a booking, or providing your personal information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
  9. Updates to the Privacy Policy:
    We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on our website, and we encourage you to review it periodically.
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